ITAA's Year 2000 Outlook September 11, 1998 Volume 3, No. 33 Published by the Information Technology Association of America, Arlington, VA Bob Cohen, Editor bcohen@itaa.org Read in over 70 countries around the world ITAA's Year 2000 Outlook is published every Friday to help all organizations deal more effectively with the Year 2000 software conversion. To create a subscription to this free publication, please visit ITAA on the web at https://www.itaa.org/transact/2ko utlooksub.htm. To cancel an existing subscription, visit https://www.itaa.org/transact/2kremove.htm. ITAA's Year 2000 Outlook is sponsored in part by CACI International Inc., DMR Consulting Group Inc., and Y2Kplus Senate Subcommittee Flashes Yellow on Transportation Links Will Year 2000 problems grind the gears of many organizations in the $500 billion U.S. transportation industry? The answer to that question is a qualified "maybe." Testimony at a hearing this week in Washington, D.C. made the size and potential impact of the issue sound both big and small simultaneously-with a fair degree of "flying blind" thrown in for good measure. Sen. Bob Bennett (R-UT) set the tone for the proceedings of his Special Senate Committee on the Year 2000 Technology Problem hearing. He pointed out that the country has over 80,000 trucking companies, 6000 transit agencies, 500 railroads, 60 airlines an d twelve or so U.S.-flag-maritime shippers. "I am concerned," he said, "that the transportation sector as a whole may not be able to transition through the millennium without major disruptions. That is not to say that most of the individual companies that make up the sector are not working hard to correct the problem, rather the interdependencies of these companies with their partners and suppliers both foreign and domestic make the transportation sector extremely complex, and, thus, make Year 2000 issues difficult to address." Flying through various hypothetical scenarios, Bennett suggested that Y2K-related aircraft maintenance, passenger ticketing and reservation system problems could cause capacity reductions, flight delays, cancellations and unhappy customers. While some we ary travelers might be tempted to point out that such problems exist today sans Y2K, Bennett reeled off still other more troublesome possibilities: "Airport runway lighting systems, fire fighting equipment, building and jet way security systems, parking systems, or even the Texas pipeline that supplies jet fuel to the eastern seaboard could cause closure of some of our busiest airports if Year 2000 p roblems are not aggressively addressed." Federal Aviation Administrator (FAA) Jane Garvey assured the lawmakers that the century rollover will not roil aviation safety. She called Y2K technology problems one of her highest priorities and that agency system modifications will be 99 percent compl ete in time for the next Office of Management and Budget quarterly report on government Y2K readiness. She added that the FAA's core air traffic control system is scheduled to be replaced by the Year 2000, but the agency has renovated the existing HOST s ystem as a contingency step. Another optimistic assessment was offered by Robin C. Stevens, Y2K Compliance Chief of the New York State Metropolitan Transportation Authority (MTA). She termed her organization the largest transit service provider in the Western hemisphere and said tha t an early start, comprehensive approach and management involvement have helped the authority thoroughly address the problem. Joyce Wrenn, IT vice president of Union Pacific Railroad said the company's goal is to make January 1, 2000 "just another day." She said Union Pacific has allocated $50 million to the job of Y2K repairs and the work is on plan with many subprojects to be complete through implementation by the end of 1998. But other testimony suggested that January 1, 2000 maybe more of a day to remember. For instance, Bennett said an Air Transport Association survey shows 38 percent of airports do not have a Year 2000 plan. The Committee's own survey of 32 transportation companies found 50 percent unwilling to respond. Of those that did, one-third were still performing Y2K assessments; none had completed contingency plans. Airport problems were underscored by Paige Miller, Port of Seattle Commissioner. Miller said that while the Seattle-Tacoma International Airport is a recognized leader in Y2K preparedness, the Port of Seattle has also been working on the problem since 19 93. A check of mechanical devices launched in 1997 found "practically everything at the airport was potentially affected …" Miller said. Suspect systems included security controls, runway lighting, baggage conveyors, fire alarms, back-up generators, 911 response, storm water treatment, heating and parking. "If those systems fail we would obviously have a difficult time maintaining even a minimal throughput of airplanes, passengers, and cars," Miller noted. The port commissioner said roughly a third of systems are known not to be compliant and the Y2K readiness of another third is not known. Miller estimated that the repair job could cost upwards of $30 million-a third of the organization's annual operating budget. And she offered a somewhat chilling assessment in her testimony: "I am not here to assure you that we will complete our Y2K pro gram on time despite our best efforts with our most capable people…the problem is worldwide and industry-wide, involving airlines, airports, and air traffic control systems. What we know about other airports is that for the most part they have started pr ograms later than we have, and are planning to spend fewer resources." Even if airplanes cannot take off or land at the nation's airports, at least one major air travel reservation system appears good to go. One third of air travel worldwide is booked by the SABRE Computer Reservations System (CRS). SABRE Senior Vice Presid ent Deborah Freedman provided some of the hearing's better news, indicating that the core SABRE CRS system is Y2K ready, as are other real-time systems used for passenger check-in, plan routing, bag processing and related purposes. But she also issued wo rds of caution. Freedman said industry interoperability testing will be the final hurdle in the Y2K race. "…interfaces range from weather feeds to pricing data, as well as the transfer of passenger and cargo information between carriers. Timely industr y component testing will in large part determine the industry's overall success," she said. Freedman added that less than 50 percent of companies contacted by SABRE have indicated a readiness to test. "The true determination of the state of the industry will become more apparent over the next six months as corporations succeed or fail in demonstrating their readiness to those who must interoperate with them." Those who fail, she said, are less likely to find companies willing to continue strategic busi ness relationships. Federal Government Polls "D" for Effort The House Subcommittee on Government Management, Information and Technology has once again graded the federal agencies on their Year 2000 preparedness and once again found them wanting overall. The Subcommittee awarded the government a "D" for its Y2K ef forts, with 13 of 24 agencies-representing 70 percent of all mission critical systems in government--earning a D+ or lower mark. Agencies receiving failing marks are Health and Human Services, Energy, State, Justice, Education and the Agency for Interna tional Development. In a statement, Subcommittee Chairman Stephen Horn (R-CA) also took issue with a $1 billion discrepancy in the total costs reported by the Office of Management and Budget and the General Accounting Office. "The 24 departments and agencies listed on this report card each submitted a cost estimate," Horn said, "and the total of those estimates is now $6.3 billion…almost $1 billion more than the estimate released by the Office of Management and Budget last week." Horn said recent field hearings in New York, Dallas, New Orleans and other metropolitan areas suggest that towns, cities and states are not faring much better than the federal government at Y2K repairs. Grocer Sees Green in Y2K Settlement The nation's first Y2K lawsuit has reached a partial conclusion. As first reported by BNA, Produce Palace of Warren, Mich. reached a $250,000 settlement agreement with software vendor Tec America Inc. (an action remains against All American Cash Register Inc.) The grocer filed suit against the companies after customer credit card with post Y2K expiration dates crashed its computer system. Earlier, Produce Palace rejected a mediated settlement for the same amount. A "security cost" motion filed by Tec America could have forced Produce Palace to pay the software makers legal fees if the case went to trial and a jury awarded damages in an amount less than the settlement offer. Closer to Home ITAA has announced two more firms have received ITAA*2000 certification: Norwest Corporation of Minneapolis, Minnesota and PSDI of Bedford, Massachusetts. ITAA*2000 is the industry's century date change certification program. The program examines process es and methods used by companies to perform their Year 2000 software conversions. Both participated in a rigorous evaluation of their approaches to date conversion, with extensive analysis in eleven discrete process areas deemed necessary to a successful Year 2000 conversion. Business to Business SEEBOARD, an energy company in Newbury, England, says it will use Micro Focus Revolve/2000 and SmartFind/2000 to conduct an analysis of its enterprise software applications. Strategia Corporation has announced agreements worth over $2 million to perform Y2K services for Kent County, Michigan. Remedy Corporation, Mountain View, CA, has announced the availability of Remedy Year 2000 Compliance Manager. Alydaar Software Corporation, Charlotte, NC, has been awarded a Year 2000 contract by 3M in Europe. This represents the second independent contract by 3M to Alydaar Software Corporation. The company has also been awarded a Y2K remediation contract by Pi c 'N Pay Stores. NeoMedia Technologies, Inc., Ft. Myers, FL, has been contracted by Merchant's Association of Florida to perform their Year 2000 renovation project. The agreement calls for over one-half million lines of code to be completed within six months. AXYN Corporation, Denver, CO, has announced its Canadian subsidiary, AXYN Canada Corporation, has signed a letter of intent to acquire Burlington Systems Integration, Inc. of Toronto, Canada. Computer Associates International, Inc., Islandia, NY, and Intesa, Caracas, Venezuela, announced an agreement to jointly deliver advanced Year 2000 solutions to Petroleos de Venezuela. Data Dimensions, Bellevue, WA, has been retained by the Washington State Department of Transportation (WSDOT) to provide project management services for WSDOT's embedded chip Year 2000 Project effort. Greenwich Mean Time-UTA, L.C., Arlington, VA, has announced the marketing of a new product, Check 2000 PC Deluxe. Check PC Deluxe empowers users to examine each of their PC's and determine where Y2K problems are located. Greenwich Mean Time-UTA, L.C. wa s also named winner of three out of seven awards at the recent Breakaway Xchange conference in New Orleans. ITAA Y2K Information Center Solution Providers Directory http://www.itaa.org/script/2000vend.cfm ITAA*2000 Certification Program http://www.itaa.org/2000cert.htm Outlook Archive http://www.itaa.org/script/get2klet.cfm Legislative and Litigation Table http://www.itaa.org/Y2Klaw.htm Calendar http://www.itaa.org/y2kcal.htm Vendor/User Status Questionnaires http://www.itaa.org/questmain1.htm Copyright ITAA 1998. All rights reserved. The Information Technology Association of America, 1616 N. Fort Myer Drive, Suite 1300, Arlington, VA 22209. Internet: http:\\www.itaa.org