Subject: ITAA's Year 2000 Outlook ITAA's Year 2000 Outlook October 2, 1998 Volume 3, No. 36 Published by the Information Technology Association of America, Arlington, VA Bob Cohen, Editor bcohen@itaa.org Read in over 70 countries around the world ITAA's Year 2000 Outlook is published every Friday to help all organizations deal more effectively with the Year 2000 software conversion. To create a subscription to this free publication, please visit ITAA on the web at https://www.itaa.org/transact/2ko utlooksub.htm. To cancel an existing subscription, visit https://www.itaa.org/transact/2kremove.htm. ITAA's Year 2000 Outlook is sponsored in part by CACI International Inc., DMR Consulting Group Inc., and Y2Kplus Mexican Y2K Czar Sees Country Pulling Ahead North America may have an unexpected favorite in the race to the Y2K finish line: Mexico. Without the ringing of hands and gnashing of teeth that often accompany national efforts to cope with this situation, Mexico has put together a strategy and actio n plan which, at least on the surface, may put it ahead of many countries-and by more than just a nose. That's fine with the plan's architect, Dr. Carlos Jarque, President of the Instituto Nacional de Estadistica, Geografia e Informatica (INEGI). Jarque also chairs the National Commission for the Year 2000 Conversion, in effect he is Mexico's Y2K Czar. Ja rque candidly says that his nation sees competitive advantage in the world's date confusion. From a trade and investment point of view, it's a case of having priorities straight and a straight-forward approach to getting the job done. Clearly, Mexico h opes that its hard work will not only lead to the uninterrupted flow of in-country basic services and commercial transactions, but will also catch the attention of international investors seeking Y2K kosher countries in which to invest. Y2K is nothing if not a numbers game, and Jarque knows a thing or two about making things add up. His institute houses all of Mexico's seven statistics agencies under one roof. With over 30,000 employees, Jarque lays claim to one of the world's most mod ern government statistics and geography programs (INEGI does land titling for approximately half of Mexico too). INEGI also reviews and approves the informatics development plans of the government's 263 public sector agencies. In his spare time, Jarque heads the United Nation's Statistics Commission. Whom better for Mexican President Ernesto Zedillo to turn to for keeping tabs on the nation's Y2K response? Jarque says the 263 agencies represent 2000 Y2K projects. He says 80 of these agencies are done today. Converted. Tested. Interfaces checked. Back in production. The rest, he says, will be done by December 1998. Of the remaining 183 agencies, only 29 operate systems considered strategic to the nation's well being. INEGI also has its finger on the pulse of Mexico's banking industry. Jarque points out that the country has only 14 banks altogether. Between banks and brokerage firms, that's a total of 621 institutions and just 2500 systems. He says 35 percent of ban ks have completed their Y2K programs and 65 percent are over half way home. Brokerages firms are making even faster progress, with 56 percent done and the balance more than 50 percent done. In the private sector, Mexico's Y2K scorecard is not quite as impressive, but even here the country may have an inside track. First, the numbers. Jarque says only 25 percent of firms have Y2K strategies implemented. Eighty-four percent of company presi dents know about the Y2K problem, he says, but they "don't quite grasp it yet." Many, he says, have an over-simplified view of how long the conversion will take to complete and may not even see its relevance to their operations. The vast majority of these firms-without-a-plan-in-place are small companies, and here again, numbers work in Mexico's favor. Of the nation's 3.2 million "establishments," Jarque says only 34 percent have IT equipment. Of that 34 percent, less than a th ird-about 300,000 establishments--have computer networks. While many small and mid-sized firms in the developed world try to cope with matters Millennium, only one-third of Mexico's small businesses have a computer. But the country is apparently not leaning on this comparative lack of access to justify a lack of action. Mexico began its national Y2K program through the Central Bank and Comptroller's Office. Jarque says that President Zedillo realized that such an ap proach missed the information interdependencies throughout society and therefore launched the Commission. Plus he did it with an accent on high visibility, opting for a ceremony at the Presidential Residence with the full cabinet in attendance. The Y2K Commission is composed of cabinet ministers, not their subordinates. This body reaches out beyond the federal agencies for its membership, also including executives from key industry chambers of commerce, university chancellors, and elected offic ials from the legislative branch. The Commission is divided into three main parts. A sector group is responsible for the public, financial and private sectors. A strategic group looks at the cross-sector industries, such as energy, health, transportation or telecommunications. A third group provides oversight assessments, monitoring and reporting, dissemination of methodologies, contingency planning and the like. The activity of these groups varies by the size and scope of the industries involved. The telecommunications committee, for instance, has hired an auditing firm to review the Y2K status of the industry. With only 20 communications firms in-country, the job is manageable. Not so for health care, with thousands of hospitals, clinics and other outlets to be checked. The health care committee instead must fall back on awareness raising and information sharing strategies. "Small-is-good" factors into many aspects of Mexico's Y2K strategy. For instance, Jarque says three companies supply the nation's energy. One call to Pemex can answer many questions about Mexico's energy industry preparedness. The same is true in ba nking, Jarque says. "It's much easier to build a 14 x 14 matrix of banking transactions," he notes, than the thousands by thousands matrix required to capture the big picture in the U.S. banking industry. So put "small" into Mexico's competitive strategy. And "new." Jarque says 40 percent of IT equipment has been purchased since 1996. Other potential advantages include: the National Commission with broad, high level representation; a statistics-savvy I NEGI not just summarizing agency status reports but polling every two weeks to take its Y2K pulse and temperature; legislators sitting on the national commission and taking ownership of the solution; geographic concentration of information technology in t he big metropolitan areas of the country; and trade concentration with well identified trading partners. Will Mexico turn this century lemon into national economic lemonade? Seven thousand government employees are working on it. To help small businesses cope, INEGI is printing Y2K assistance guides, has a 1-800 number to call, and offers Internet pages wit h information. The institute even provides those without Internet access an "open door" policy, offering its regional offices to reach this Y2K cyber-material. And for now, at least, Mexico's Y2K czar is not conceding anything to his global counterparts, whether North or South of the border. Indeed, Jarque says he would compare Mexico's Y2K progress with any region, whether in the Americas, Europe, or Asia. He says a recent World Bank risk assessment shares this favorable opinion. That's an opinion investors will no doubt appreciate if Mexico makes good in the run up to the Year 2000. Senate Committee Hears About Emergency Preparedness A Senate Special Year 2000 Technology Problem Committee hearing today took up the interesting issue of government emergency readiness. The lawmakers addressed the big "What If?" issue with, among others, John Koskinen of the President's Council on the Ye ar 2000 and Lacy Suiter, Associate Director for Response and Recovery, Federal Emergency Management Agency (FEMA). While much air time was given over to the plight of small business, Koskinen also expressed concern for small to medium sized municipal governments. Committee Co-Chairman Chris Dodd (D-CT) suggested municipalities could be tapped out by the turn of the c entury-literally. Dodd indicated that an unknown number of municipal fuel pumps may become inoperative on January 1, 2000 due to embedded computer chips. That could put the brakes on everything from trash trucks to police cars. In his testimony, Suiter seemed to suggest that to respond adequately, FEMA needs to understand better the size of the bear it's being asked to skin. "It is difficult," he said, "to determine the exact nature and extent of the threat posed by the Y2K pro blem. Reports in the…media and on the Internet range from predictions of business-as-usual to some form of cyber winter. To identify and prioritize actions to take…we need credible assessments from authoritative sources that describe specific vulnerabil ities, areas at highest risk, and potential consequences…" He said a Y2K Council report due later this year will begin to supply the necessary information. Suiter poured cold water on the more fiery forecasts of the Y2K problem. He said that FEMA deals with the physical consequences of disasters on lives, property and public health and safety. "It is difficult to imagine a Y2K scenario that would trigger wi despread physical consequences that threaten lives and property," she testified. He acknowledged, however, that Y2K failures could cause "scattered disruptions in critical systems such as traffic control, communications or power, which would complicate … disaster response." Suiter said emergency management and fire service organizations cannot be viewed as a substitute for personal responsibility and preparedness. Congress Passes Y2K Bill The clouds of partisan wrangling parted in Washington this week as Congress passed the first legislation on Year 2000. Pushing aside other considerations, both the House and Senate unanimously passed without debate S. 2392, the Y2K Readiness and Informat ion Disclosure Act. The bill encourages businesses to exchange information on compliance, tools and solutions and provides liability protection for those statements. Observers expect President Clinton to sign the bill the week of October 13, in advance of the Small Business Administration's Global Awareness Week. Florida Lawmaker Crafts Liability Bill A Florida lawmaker is proposing legislation to provide liability protection for both public and private sector entities making good faith attempts to solve their Y2K problems. State Sen. John Grant (R-Tampa) would disallow Y2K class action suits unless e ach member of the class had suffered damages of at least $50,000. The limitation would not apply, however, to IT vendors for the failure of their products. Grant would also limit punitive damages awarded to three times compensatory damages (state agenci es would pay only compensatory damages). Partial protection would also be provided for officers and directors of companies making good faith Y2K efforts. FAA Seeks New Flight Plan for Federal Funds The Federal Aviation Administration (FAA) has asked Congress to allow the nation's airports to reroute $100 million in federal grants to Y2K repairs. The Air Transport Association says one third of 81 airports surveyed have no formal plans for dealing wi th the date issue. Another 24 of the 81 facilities are at least three months behind or say they won't be finished until June 1999. The FAA made its request at a House Transportation Committee hearing this week. Closer to Home Ceridian Tax Service, Inc., Information Services Division, of Fountain Valley, California has received ITAA*2000 certification. ITAA*2000 is the industry's century date change certification program. The program examines processes and methods used by com panies to perform their Year 2000 software conversions. Ceridian Tax Service, Inc., Information Services Division, of Fountain Valley, California participated in a rigorous evaluation of its approach to date conversion, with extensive analysis in eleven discrete process areas deemed necessary to a successful Year 2000 conversion. Business to Business Computer Associates International, Inc. has entered into a strategic partnership with IntelliWare Systems, Inc. to provide full Y2K solutions for IBM VSE customers. Ultradata Corp., Pleasanton, CA, has been awarded a Y2K contract by GenFed Federal Credit Union in Akron, Ohio. Millennia III, Westport, CT, has announced the availability of LINK2000 for distributed systems. Transformation Processing Inc., Toronto, Canada, has won a Y2K contract with the town of Markham. ITAA Y2K Information Center Solution Providers Directory http://www.itaa.org/script/2000vend.cfm ITAA*2000 Certification Program http://www.itaa.org/2000cert.htm Outlook Archive http://www.itaa.org/script/get2klet.cfm Legislative and Litigation Table http://www.itaa.org/Y2Klaw.htm Calendar http://www.itaa.org/y2kcal.htm Vendor/User Status Questionnaires http://www.itaa.org/questmain1.htm Copyright ITAA 1998. All rights reserved. The Information Technology Association of America, 1616 N. Fort Myer Drive, Suite 1300, Arlington, VA 22209. Internet: http:\\www.itaa.org